Exclusive Fences
Last updated: June 26, 2026
1. Introduction
Exclusive Fences (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us, request a quote, use our services, or communicate with us by phone, email, or text message (SMS).
2. Information We Collect
We may collect the following information:
**Contact information:** name, phone number, email address, and service/billing address.
**Service information:** details about the fencing products or services you request, project specifications, and appointment or estimate details.
**Communications:** records of your messages, calls, and texts with us.
**Payment information:** billing details necessary to process payments (we do not store full card numbers).
**Website usage data:** basic analytics such as pages visited, if you use our website.
3. How We Use Your Information
We use your information to:
– Respond to your inquiries, concerns, and service requests.
– Provide quotes, schedule appointments and estimates, and complete fencing projects.
– Send service-related communications, including appointment confirmations and project status updates.
– Send text messages (SMS) related to customer service, if you have opted in (see Section 4).
– Process payments and maintain business records.
– Comply with legal obligations.
4. SMS / Text Messaging
If you opt in to receive text messages from Exclusive Fences, we use your mobile number to send customer service and service-related messages, such as responses to inquiries, appointment and estimate confirmations, and project updates.
**Consent:** You opt in by submitting your number through our website form with the consent checkbox, or by providing your number and consent to a representative. Consent is not a condition of purchase.
**Message frequency** varies based on your interactions with us.
**Message and data rates** may apply.
**Opt out** at any time by replying STOP. Reply HELP for assistance.
**No sharing for marketing:** **Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.** Text messaging originator opt-in data and consent are not shared with any third parties.
5. How We Share Information
We do not sell your personal information. We may share information only:
– With service providers who help us operate our business (e.g., payment processors, scheduling or messaging platforms), under confidentiality obligations.
– When required by law, legal process, or to protect our rights and safety.
We do **not** share mobile phone numbers or SMS consent with third parties or affiliates for their marketing purposes.
6. Data Retention
We retain your information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You may:
– Request access to or correction of your personal information.
– Opt out of SMS messages by replying STOP.
– Request deletion of your information, subject to legal and business requirements.
To make a request, contact us using the details below.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent changes.
11. Contact Us
Exclusive Fences
5806 SW 25th Street
Bay 3
West Park, FL 33023
Phone: (786) 899-6043
Email: info@exclusivefences.com
TOC – Terms and Conditions
Exclusive Fences
Last updated: June 26, 2026
1. Acceptance of Terms
By contacting Exclusive Fences, requesting a quote, using our website, or engaging our services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
2. Services
Exclusive Fences provides fence installation, repair, and related services. Specific work, pricing, materials, and timelines will be described in the estimate or contract provided for your project. Estimates are valid for the period stated and may change based on site conditions, material costs, or project scope.
3. Quotes, Payment, and Cancellation
– Quotes are estimates and may be adjusted if project conditions differ from those assessed.
– Payment terms (deposits, schedules, and balances due) will be specified in your project agreement.
– Cancellation and refund terms, if any, will be set out in your project agreement.
4. SMS / Text Messaging Terms
By opting in to text messages from Exclusive Fences, you agree to receive customer service and service-related SMS messages at the mobile number you provide.
– Message frequency varies. Message and data rates may apply.
– Reply STOP to unsubscribe at any time; reply HELP for help.
– Consent to receive texts is not a condition of purchasing any goods or services.
– Carriers are not liable for delayed or undelivered messages.
5. Customer Responsibilities
You agree to:
– Provide accurate contact and project information.
– Ensure safe and lawful access to the work site, including any necessary permissions or property-line information.
– Obtain or confirm any required permits unless we have agreed in writing to handle them.
6. Warranties
Any workmanship or product warranties will be described in your project agreement. Except as expressly stated, services are provided “as is” to the fullest extent permitted by law, and we disclaim all other warranties, express or implied.
7. Limitation of Liability
To the fullest extent permitted by law, Exclusive Fences is not liable for indirect, incidental, or consequential damages arising from our services or these Terms. Our total liability will not exceed the amount you paid for the services at issue.
8. Intellectual Property
All content on our website, including text, logos, and images, is owned by or licensed to Exclusive Fences and may not be used without permission.
9. Governing Law
These Terms are governed by the laws of the State of [your state], without regard to conflict-of-law principles. Any disputes will be handled in the courts located in [your county/state].
10. Changes to These Terms
We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms.
11. Contact Us
Exclusive Fences
5806 SW 25th Street
Bay 3
West Park, FL 33023
Phone: (786) 899-6043
Email: info@exclusivefences.com